Search for frequently asked questions below.

Obtain a digital game ticket when you make a qualifying purchase at any participating Irving Oil location using your registered Irving Rewards card.

You should receive your game ticket in your email that is associated with your Irving Rewards card within 24 hours of your qualifying transaction. You can also view any unopened tickets by clicking

Qualifying purchases include an Irving Oil fuel (any fuel type) or in-store purchase (of eligible products) at participating Irving Oil locations. You must have a registered Irving Rewards card in order to play and win prizes.

You can obtain a game ticket without making a purchase by sending a 3” x 5” card legibly printed with your name, your Irving Rewards number and your email address, to Irving Rewards Free Fuel for Life, c/o 600 Main Street, #300, Tonawanda, NY 14151-0888. Requests must be received by September 5, 2023. Limit one digital game ticket per request per day; one request per outer mailing envelope. No mechanically reproduced or computer-generated requests allowed. Your no purchase digital ticket will be emailed to the email address provided.

You must have a registered Irving Rewards card and be opted in to receive email communications in order to receive game tickets. If you have not registered, go to to create your account. If you are a registered Irving Rewards Member and wish to opt in for emails, you must reach out to Irving Rewards Customer Support at or call 1.855.774.7975. You can access your game tickets by logging into your account

If you do not have an Irving Rewards card, you can sign-up free of charge at or pick one up at any participating Irving Oil location and then register your card at in order to start receiving your game tickets.

If you are drawn for a sweepstakes prize, you will be contacted by the email or phone associated with your Irving Rewards account.

Allow a minimum of 24 hours for your Instant Win fuel discount to be loaded on your Irving Rewards card. Once the reward is loaded, visit a participating location, swipe your Irving Rewards card prior to making a fuel transaction, and your reward will be available for use. The reward will be applied to your transaction, once you choose to redeem it. There is a fill-up maximum of 20 gal. when you redeem your rewards. Once you reach the 20 gal. limit, the pump will automatically stop fueling. If you would like to purchase more than 20 gal., you must begin a new transaction. To view your Irving Rewards balance login at

To log in to the contest, . Log in with your Irving Rewards account information. If you have forgotten your password, visit and follow the instructions on screen.

When you open your game ticket you will earn sweepstakes ballots. You choose which prize drawing you would like to enter your ballots into. Each ballot is a chance to win that prize. More ballots means more chances to WIN!

A captcha is a security feature on our web page. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.

This problem usually occurs because the web browser on your computer or device is probably outdated.

Here is all you need to do:

  1. Download an Up to Date Web Browser. We suggest either:
    Google Chrome Or Mozilla Firefox
  2. Follow the instructions on either of those links to download the browser and install on your computer.
  3. In your new web browser, go to and then log in to access your account.
    If you are still having issues, please email us at

Last day to make a qualifying transaction to receive a digital game ticket: September 3, 2024

Last day to receive digital tickets: September 4, 2024

Last day to open digital game tickets: September 10, 2024

See for program terms, conditions and expiry dates.

Can’t find your answer? We’re here to help!

Click on the button below to send your question to our customer service team, or use email and we will get back to you shortly.

Or mail your request to:
Irving Rewards Free Fuel for Life, c/o 600 Main Street, #300, Tonawanda, NY 14151-0888